River Front Chrysler Jeep Dodge Ram, Inc.

"What a LIFESAVER!"

The service and friendliness of the staff is always top notch and prompt. I brought my vehicle in on Monday for an oil change and had no idea I was almost out of coolant. Turns out a hose was not attached and caused the coolant to leak.  Within 30 minutes they added coolant to the vehicle and wouldn't let me leave until it sat for a while, to make sure everything was okay and I wasn't charged extra. I am very grateful for River Front Chrysler identifying the problem and taking care of it so quickly. I can only imagine what would have happened had I not brought my vehicle to River Front on Monday.

What a LIFESAVER!

Stacey C.,Aurora, IL

"The whole experience was great."

The whole experience was great.  Bob [Spiers] was great!! I brought my daughters ages 1&3 and he was able to work with me and keep the girls happy.  I will refer anyone I know to you guys.

Miles M.,Oswego, IL

"I couldn't be happier!"

I hate buying cars more than I hate going to the dentist, which is why I'm so happy with the experience I had with James. No baloney, just a decent guy making a decent offer on the vehicle I bought. I was in and out of the dealership in under an hour and absolutely no one played pressure sales games with me. I couldn't be happier!

Robert R.,Batavia IL

"Hands down best experience I have ever had buying a car."

We bought a car from your Dealership and James Brown last night. Hands down best experience I have ever had buying a car. James was excellent to work with.

Denny H.,Batavia IL

"This was the easiest and most pleasant experience we've ever had."

I have never, ever written a letter to a company regarding an employee; however I find myself doing it for the first time. Our experience with James Brown was unique on many levels but wow.... great guy. I've bought many cars over the years - in fact I sold them for a short time in the 80's - but this was the easiest and most pleasant experience we've ever had. Additionally, kudo's to Terry Bryan. Your dealership has a great team between James and Terry.... I can just imagine the rest of your people are such a pleasure. Thank you. All of you.

Tony R.,Geneva IL

"I am impressed with your approach"

James, I must admit that I am impressed with your approach as a dealer, so many others still have not progressed into the present when dealing with informed consumers.  My wife and I have a very busy schedule and would rather have information upfront instead of wasting time at the dealer.

We test drove the Dodge Journey at a local dealership last week, but they did not have the options we were looking for and appeared to not be interested in working to locate a vehicle that meets our wishes like you have done.

Mark H.,Naperville IL

"You did a great job of making a new customer!"

[I] had my Dodge Intrepid in for service and everything was wonderful. We will be back. Fixed in a timely manner, everything was cleaned up and the car was washed on delivery. You did a great job of making a new customer.

Carol B.,Aurora IL

"Whether or not I purchase a car from you, I would still recommend your dealership"

I wanted to say that Keith Sponburgh is a credit to your organization. He spent all day promptly answering my questions despite the fact that I cannot make it in for a test drive until after he has gone home for the evening. His timeliness is refreshing when I conduct most of my business via e-mail and cannot get most dealers to talk with me through e-mail. Whether or not I purchase a car from you, I would still recommend your dealership based upon my interactions with Keith.

Peter G.,Lincolnshire IL

"I just wanted to let you know how pleased I was with my recent interaction with River Front Chrysler Jeep Dodge."

I just wanted to let you know how pleased I was with my recent interaction with River Front Chrysler Jeep Dodge. All around it was a very pleasant experience - but I was especially happy to have Jay Heflin as my sales person. Jay was knowledgeable, polite, and non-pressuring. I have been recommending Jay and your dealership to my friends.

Kimberly S.,Warrenville, IL

"Thank you"

I have a 3 week old Dodge Caliber and unfortunately one of the rear tires got a screw on it. I was hoping to have it fix 'cause it was still new but the damage was out of safety standard which was good to know.  Keeping me and my family safe with your safety standard makes me feel safe to drive anywhere.

Kenneth A.,Aurora IL

"Will highly recommend you to others"

Thank you so much for making this car experience a pleasant one.  Your manner and care are commendable.  I will highly recommend your to others.

Carla O., Aurora, IL.